Mutual benefits for merchant & consumer | GETBATS

Frequently Asked Questions

'Touch-to-Surprise' also known as 'TTS' ('the Campaign') is organised by STARBOX REBATES SDN BHD ('the Organiser'). It is open to all GETBATS Members.

'Touch-to-Surprise' is where you have the chance to multiply your Rebates after every approved transaction. You may have the chance to win mystery gifts too!

How to multiply your Rebates?

  1. Search for your favourite store >> Click "Shop Now" button, it will direct you to the respective store / app page.
  2. Shop as usual, Pay as usual
  3. After payment, your rebates will be tracked automatically. You may track your rebates from GETBATS "Floating Rebates" in 1-3 days.
  4. When your rebates are tracked, proceed to Shopping Activity and look for the TTS icon under Ongoing Campaign section.
  5. Simply click on the TTS icon to multiply your rebates!


Take Note:

  1. TTS will be expired in 7days from its tracking date.
  2. 4 spins are granted each round/chance, only the final spin counts!
  3. Each successful Eligible Transaction (each purchased item) will entitle members to earn a chance(s) to play.
  4. Rebate is captured on an item-by-item basis (not total bill of the transaction), please note that if the price of the item/product bought is too low, the rebate might not be captured, same applies to the TTS.
  5. The amount claimed from the TTS spins will be credited to member’s Floating balance in GETBATS account. It will then move to Withdrawable balance or Rebate balance once the transaction is verified and confirmed.
  6. The amount claimed from the TTS will be paid on legitimate transactions only.
  7. Some values may not be reported accurately. If so, the final amount will be amended upon confirmation of rebates if necessary.
  8. The Organisers’ decision in any matter in relations to the Campaign shall be final and conclusive.
  9. The Organisers shall not be liable for any of your claims or third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third-party, consequential or other damages resulting from or in connection with this Campaign.
  10. All disputes relating to this Campaign/ promotion/ offer/ rebates offer are subject to exclusive jurisdiction of Malaysia courts.
  11. The Organisers reserve the sole and absolute right to withdraw, amend and/or alter any part of the whole T&Cs in relation to this Campaign at any time without giving any prior notice to you and you shall agree to be bound by those changes, if any.
  12. Please note that Apple is not a sponsor or involved in the activity in any manner.


By taking part in this Campaign, you have indicated that you have read, understood and agreed to be bound by the T&Cs. You also acknowledge and agree to be legally bound by the T&Cs listed below and decisions of the Organisers without limitation or qualification. You further agree that all decisions of the Organisers shall be final and conclusive.